Plans
Choose the plan that best suits your needs.
Free
-
Up to 25 MAU
Monthly Active Users
- 1 Realm
- Two-Factor Authentication (2FA)
- TLS Certificate
Starter
-
Up to 500 MAU
Monthly Active Users
- Two-Factor Authentication (2FA)
- Custom Domain
- Yookey API
- TLS Certificate
- 1 realm
- Social Auth
-
Standard Support
Maggiori informazioni nel dettaglio dei piani di supporto.
Professional
-
Up to 5000 MAU
Monthly Active Users
- Starter Plan Pack included
-
FGA (Fine Grained Authorization) integration
FIne Grained Authorization
-
MFA Authentication
MFA con flow personalizzabile
- 3 Realm
- Passkey
- SPID, CIEid
Enterprise
-
Up to 10 000 MAU
Monthly Active Users
- Professional Plan Pack included
-
FGA (Fine Grained Authorization) integration
FIne Grained Authorization
-
MFA Authentication
MFA con flow personalizzabile
- 5 Realm
- Passkey
- SPID, CIEid
Custom
-
Over 10 000 MAU
Monthly Active Users
- Enterprise Plan Pack included
- Dedicated infrastructure
- 24/7 Support
- Custom Plugin (SPI)
- VPN
*MAU: The acronym MAU stands for Monthly Active Users. It is a metric used to indicate the number of unique users who interact with an application, website, or platform at least once a month. In our case, it refers to the number of unique users who use the Yookey service to authenticate at least once a month.
Compare plans
Starter
Professional
Enterprise
Authentication
Active Users
Custom Applications via OAuth 2.0/OpenID Connect
Application-wide Single Sign-On
Up to 500
5
Up to 5000
15
Up to 10 000
25
IAM
Advanced Integrations
VPN Connection*
Authentication security
Detection of Unsafe Passwords
MFA via FIDO-Token
Governance & Compliance
ISO 27001 Compliant
90 days
90 days
90 days
Support Levels
Do you need more structured Support?
Standard Support is included in all plans while the Professional and Gold services are designed to give you extra peace of mind.
Service uptime statistics are available at this link: Uptime Yookey
The SLAs (Service Level Agreement) are detailed here: SLA Yookey
Professional
Dedicated support during business hours.
-
Incident Response time: 4h
working hours
Gold
Dedicated support from:
- Incident Response time: 1h
- Uptime SLA: up to 99,95%
- 24/7 support available with additional costs
Services included in the paid plans
2FA & MFA authentication
Standard support
Multi-node operation
Data security
Regular updates
Automated patch management
The acronym MAU stands for Monthly Active Users. It is a metric used to indicate the number of unique users who interact with an application, website, or platform at least once a month.
In our case, it refers to the number of unique users who use the Yookey service to authenticate at least once a month.
Certainly. You can migrate at any time, minimizing downtime.
SMS, email, virtual authenticator (Microsoft and Google authenticator) and Passkey.
When you reach the plan's limit, our team will be notified and will contact you to discuss how to proceed, either by upgrading the plan or removing the excess users.
Yookey and Yookey ID services by default include a dedicated infrastructure for plans exceeding 5000 MAU. However, a dedicated infrastructure can always be requested, even for smaller plans.
Yookey ID includes all the features of the basic version, with the addition of integrations with SPID and CIE (authentication for Italian public administration services), already set up.
You can cancel your subscription at any time. Once canceled, your data will remain available for 90 days.
Yes, it is possible, with an additional cost.
The Uptime statistics for the service are available at this link: Uptime Yookey
Speak directly with our sales team for further details.